xbije's Privacy Policy
Protecting your personal information is our highest priority. This policy explains in detail how xbije collects, uses, and stores your data.
Policy Introduction
Introduction & Applicability
xbije is an online casino and betting platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes how xbije collects, uses, and protects your personal information.
This Policy applies to the xbije website (xbije.lat) and all related services. By using our platform, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our services.
Scope of This Policy
This Privacy Policy applies to the following individuals:
- Those who have created or are attempting to create an account on the xbije website.
- Those who use any service or product offered by xbije.
- Those who contact our customer support team.
- Those who browse our website, even without an account.
Data Collection
What Information We Collect
xbije collects only the information necessary to provide our services and meet legal obligations. We collect:
3.1 Information Provided Directly by You
- Identity Information: Full name, date of birth, national ID number or passport number.
- Contact Information: Email address, mobile number.
- Financial Information: bKash, Nagad, Rocket, or Upay account numbers; bank account details (Dutch-Bangla Bank, BRAC Bank, etc.); transaction history.
- Account Information: Username, password (in encrypted form), security questions and answers.
3.2 Automatically Collected Information
- Technical Information: IP address, browser type and version, device information, operating system.
- Usage Information: Page visits, session duration, click patterns, gaming activity, and betting patterns.
- Cookie & Tracking Information: Session cookies, preference-storing cookies.
Methods of Data Collection
We collect information in the following ways:
- Through the account registration and identity verification process.
- During deposit and withdrawal transactions.
- When contacting customer support (live chat or email [email protected]).
- Via automatic logging through normal browsing of our website and platform.
- From third-party identity verification service providers (KYC process).
Use of Information
How We Use Your Information
xbije uses collected information only for specific and legitimate purposes:
5.1 Service Delivery & Operations
- Account creation, verification, and management.
- Processing deposits and withdrawals — enabling a minimum deposit of ৳500 and minimum withdrawal of ৳500.
- Applying bonuses and promotional offers.
- VIP program management — from Bronze to Platinum.
- Running customer support services.
5.2 Security & Compliance
- Fraud detection and prevention.
- Compliance with anti-money laundering (AML) regulations.
- Age verification for account holders — services are provided only to those aged 21 or above.
- Enforcing responsible gaming policies.
- Maintaining platform security.
5.3 Improvement & Communication
- Improving platform services and user experience.
- Resolving technical issues and performing maintenance.
- Sending important notices and updates (account-related only).
- Measuring and analyzing service quality.
Information Sharing
Who We Share Information With
xbije never sells your personal information to third parties. However, limited information may be shared in specific circumstances:
6.1 Service Provider Partners
- Payment Processors: Limited financial information necessary for processing bKash, Nagad, Rocket, Upay, and bank transfer transactions.
- Identity Verification Services: To complete the KYC process.
- Game Software Providers: Providers such as Pragmatic Play, Spribe, JILI, and PG Soft receive only the information required for technical integration.
- Data Analytics Services: To improve platform operations (without personally identifiable information).
6.2 Legal Obligations
We may be legally required to provide relevant information in response to valid requests from legal authorities, court orders, or investigations. In such cases, we provide only the minimum information necessary.
Data Security
Data Security Measures
xbije uses industry-standard security measures to keep your personal information safe. These include:
- SSL Encryption: All communication between our website and your browser is secured through SSL/TLS encryption.
- Password Hashing: Your password is never stored directly — only a strong cryptographic hash is retained.
- Restricted Access: Our staff can only access information that is necessary for their specific role.
- Regular Security Audits: Security testing is conducted regularly to identify platform vulnerabilities.
- Data Backups: Regular data backups are taken and stored in secure, encrypted locations.
- Suspicious Activity Monitoring: Automated systems are active to detect unusual logins or transactions.
While we take the highest protective measures, no method of transmitting data over the internet is completely risk-free. We therefore encourage you to keep your account information confidential and use a strong password.
Data Retention Period
xbije retains your information for as long as it is needed for the original purpose or as required to meet legal obligations.
- Active Accounts: All information is retained while the account remains active.
- Inactive Accounts: Information may be minimized after a prolonged period of inactivity.
- Closed Accounts: Certain information may be retained for a specified period after account closure for legal and regulatory reasons.
- Financial Records: Transaction information is retained for as long as required under applicable financial regulations.
Your Rights
User Rights
Every user registered on the xbije platform has the following rights regarding their personal information:
- Right of Access: The right to request a copy of the information stored in your account.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances — though this may be limited where legal or regulatory obligations apply.
- Right to Object to Processing: The right to object to the processing of your information for certain specific purposes.
- Opt-Out of Marketing: The right to request that promotional communications be stopped.
Cookie Policy
xbije uses cookies on our website. Cookies are small text files stored in your browser that help improve your experience.
- Essential Cookies: Necessary for the core functionality of the website — maintaining login sessions, security protection.
- Functional Cookies: Help remember your preferences and language settings.
- Analytics Cookies: To understand how users interact with our site — all data is anonymous.
You can control or delete cookies from your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.
Responsible Gaming & Compliance
Responsible Gaming & Data Protection
xbije places the highest importance on responsible gaming. We may use information about your gaming activity in order to:
- Identify potentially problematic gaming behavior.
- Prevent gaming beyond self-set limits.
- Direct users to responsible gaming resources when needed.
We consider the use of information for this purpose to be part of our responsibility, and it is never used for marketing purposes. For more details, see our Responsible Gaming page.
Policy Changes & Updates
xbije may update this Privacy Policy from time to time. For significant changes, we will:
- Send a notification to your registered email.
- Update the date of the change on this page.
- Your explicit consent may be sought for significant changes.
By continuing to use the platform after any changes, you will be considered to have accepted the updated policy. We therefore encourage you to review this page regularly.
Contact & Complaints
For any questions, concerns or complaints regarding privacy, please contact xbije's customer support team. Our 24/7 live chat support is available, and you can also reach us by email.
Our support team is able to communicate with you in both Bengali and English.
Read More
See the links below to learn about our other policies and informational pages.