xbije's commitment to responsible gaming
Play with enjoyment, stay within your limits — xbije is here alongside you to make sure gaming always remains a fun experience.
Why does responsible gaming matter?
Online gaming is an accessible form of entertainment for millions of people. xbije believes that with the right awareness and tools, this experience can always stay positive. In some cases, however, gaming can slip out of control — and recognising that moment and handling it is what responsible gaming is all about.
xbije's responsible gaming policy is not just a list of rules — it is a genuine commitment to the wellbeing of every player. We want you to feel at ease and safe every time you come to our platform.
Remember: Gaming is for entertainment, not as a source of income. Continuing to play in the hope of winning back lost money is a clear sign of problem gaming. xbije is always here for you.
Our protection tools
Set a deposit limit
On xbije you can set your own maximum daily, weekly, or monthly deposit. Once set, the limit takes effect immediately — requests to increase it take a little longer to apply, giving you time to think it over.
Time-out feature
If you want to take a short break, use xbije's time-out option. You can temporarily suspend your account for anywhere from 24 hours to 30 days. During this period, logging in or making a deposit will not be possible.
Self-exclusion
If you feel you need a longer-term break from gaming, choose xbije's self-exclusion option. The restriction cannot be lifted before the set period ends — this is in place for your own protection.
Session time limit
To reduce the risk of playing for long stretches at a time, xbije offers a session time limit feature. Once a set period has passed, a warning is sent automatically or the session is ended.
Gaming history review
By logging in to your account, you can view your full gaming and transaction history at any time. Staying aware of your spending and time is the first step in responsible gaming.
24/7 support & guidance
If you have any concerns about gaming, speak with xbije's support team in Bengali or English — via live chat or by emailing [email protected]. We are here seven days a week, 24 hours a day.
Recognise the signs of problem gaming
Problem gaming does not always appear suddenly — it builds up gradually. If any of the signs below feel familiar, now is the time to take action.
- You are spending beyond your budget and hiding it from family or friends.
- You keep playing to "win back" lost money, placing larger bets each time.
- When you try to stop gaming, you feel restless, irritable, or anxious.
- You are spending time gaming while neglecting responsibilities at work, school, or with family.
- You are prioritising gaming over sleep, meals, or your social life.
- The amount you used to bet no longer feels satisfying.
- You are continuing to game by taking on debt or dipping into savings.
These signs are nothing to be ashamed of — they are a signal that it is time to seek help. xbije's support team will assist you with full confidentiality and without judgement.
Ways to keep yourself protected
Set a budget
Before you start gaming, decide how much you can afford to spend. This should only be your entertainment budget for that month — never from emergency funds or savings. Use xbije's deposit limit feature to enforce this budget automatically.
Stick to a time limit
Set a time limit before each gaming session. Set an alarm on your phone or use xbije's session timer. When the time is up, stop — whether you are winning or losing.
Take regular breaks
Playing for long stretches without a break weakens your focus and judgement. Get up at least once every hour, drink some water, take a walk. Always enjoy gaming with a fresh mind.
Never play with borrowed money
Taking on debt to place bets — from family, friends, or a financial institution — is a serious sign of problem gaming. xbije never encourages you to spend beyond your means.
Talk openly with people close to you
You do not have to face gaming struggles alone. Talk openly with a family member or a trusted friend. If needed, reach out to xbije's support team — we will stand by you in full confidence.
21+ age restriction
For adults only
xbije is for people aged 21 and over only. Minors accessing a gaming platform is prohibited by law and is a direct violation of our terms and conditions. Age is verified at the time of account registration, and proof of identity may be requested at any time if there is a reason to doubt.
Protect minors
If there are children or teenagers in your household, use password protection on your devices. Keep your gaming account details secure. The use of parental control software is recommended.
All gaming activity on xbije is strictly "for people aged 21 and over only" — this policy is enforced rigorously. If you suspect a minor is using your account, contact [email protected] immediately.
Self-exclusion & account controls
xbije gives you full control over your own account. If you ever feel you need to pause, you can choose any of the following options:
- Short-term time-out: Put your account on a break for 1 to 30 days. No deposits or gaming are possible during this time.
- Long-term self-exclusion: You can close your account for 3 months to 5 years, or permanently. This decision cannot be reversed before the set period ends.
- Deposit limit: Set a maximum daily, weekly, or monthly deposit amount. Lowering the limit takes effect immediately; increasing it applies after a few days.
- Session time limit: Set a maximum time for each gaming session. A warning will be sent automatically when the time is up.
To change these settings, log in to your xbije account and go to the 'Account Settings' section. For any issues, contact the support team directly.
Reach out for help
Do not hesitate to talk about gaming problems — it is a real issue and, with the right support, it is possible to get through it. xbije's support team is available in Bengali and English, 24 hours a day, seven days a week.
Live Chat
Speak with our support team directly through the live chat on xbije's platform. You will get an immediate response — in Bengali or English, whichever you are more comfortable with.
Email Support
If you would like to discuss something in more detail, email us at [email protected] — we will respond as quickly as possible and keep your information completely private.
Problem gaming is a health issue. Consider speaking with a professional mental health counsellor. You can reach out to a hospital or mental health centre near you.
Responsible gaming FAQ
Play safely, play with enjoyment
xbije is always here to help you enjoy gaming responsibly. Read the FAQ to learn more, or browse our game sections directly.